FAQs

How Genericusastore can help me to buy erectile dysfunction medicines?

With Genericusastore you can easily buy your desired dose of ED online. Yes, you no longer have to stand in long queues and also get frustrated. We help our customers simply sign up with us and be ready to purchase generic medicine online at affordable prices.

Why my order is pending?

If after placing your order you get a pending status then do not panic. Try to hold the browser for some time. Either you will be directed to the payment done mode or will fail. In that manner, you can restart your payment. However, if payment is done then you will get a notification.

What should I do if I receive the wrong product?

Do not be concerned if you receive the incorrect goods. You can reach our customer support to share your query and get it registered for replacement. We help you to enroll your requirement by generating a ticket ID (to keep track of your order). In turn, our delivery boy will take the wrong parcel upon exchanging the right one.

Why I am not getting the notification?

If you are not getting the notification of any offers or your payment then you must double check your email. The one step happens when you enter the wrong email with us. To do this, all you need is to log in with us and check the personal information shared. If you find it wrong then do update it.

For which countries do you deliver medicines?

We have covered a wide range of countries and areas for our delivery. This includes Europe, Australia, the UK, the USA, Canada, and more. Customers may purchase with us quickly and conveniently to acquire their chosen dose securely and economically online.

Can I get information about medicines on your website?

Yes, if you are looking to get the desired information on the website then you can. We have blogs, articles, reviews, etc. available with us to help or guide customers. By reading the entire information you can make your purchase.

I want to cancel my order what to do?

If you have mistakenly placed your order or want to cancel it for any other reason then you can. All you need is to visit your account, go to the order section, and click on the order you want to cancel. You will be redirected to the necessary step, fill in all details, and get it done.

What payment modes are available to you?

We have different payment modes like credit cards, debit cards, PayPal, and net banking available for customers to pay for their orders. As per convenience, you can get started with the purchase you want to make.

Can I register with my phone number and then email?

We do have the facility to either sign up with an email/phone number or email. Customers can easily pick the mode they want to get signed up with us. This way you can be a valuable customer and be able to make your purchase easy and simple.